Frequently Asked Questions
Everything you need to know about shopping with Paw Patrol fashion.
How do I determine the right size for my order?
We provide a comprehensive size guide on each product page. Since our fashion line features various fits, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.